Do we assume line managers are good communicators?

It is one of the easiest assumptions to make, that the managers in your organisation are excellent communicators. Any business that strives to drive high engagement cannot look beyond the management community as the primary channel and communicators of the message. The difficulty with the management community is that there are such differentials in the … Continue reading Do we assume line managers are good communicators?

Ten ways social media can improve employee engagement and efficiency

Personalise your message: The traditional methods for delivering news are evolving. An email broadcast from your CEO still has a place, but when the message is sensitive why not consider using a webcast? It adds a more personable touch and gives a face to face element in a digital environment. Bring your journey to life: … Continue reading Ten ways social media can improve employee engagement and efficiency

The evolution of Internal Communications…

Internal communications is evolving: a good internal communications framework will be the foundation to increasing employee engagement. A business that is looking to increase engagement should put communications at the centre of its strategy. Increasing employee engagement in an organisation is something that takes time and patience. Depending on your starting point, an engagement strategy can take … Continue reading The evolution of Internal Communications…

Stakeholder Management the key for IC practitioners

One of the most important skills for any Internal Communications professional in a business environment is stakeholder management. Influencing senior managers and leaders is essential if you want IC to be a credible business function that supports and shapes strategy and messaging. One of the difficulties for IC practitioners is that being positioned at the … Continue reading Stakeholder Management the key for IC practitioners

Ten top employee engagement tips

Engage with insight: Listen to your people and act upon issues that are important to them. Build that insight into your narrative and messaging to create a culture where employees feel like they have a voice within the business; Find the right channels: How do your people like to receive information? Tailor your channel strategy … Continue reading Ten top employee engagement tips

Does social media work in a business environment?

Social media is the new way to communicate. In the digital age people are leaving behind traditional media in favour of the social media revolution. People are now accessing opinion informing news via Twitter, Facebook, You Tube, MySpace, and Blogging sites. The popularity of social media is a big business in the commercial world. The … Continue reading Does social media work in a business environment?

Is CSR an effective engagement tool in economic turbulence?

A definition of Corporate Social Responsibility (CSR) will differ across organisations; and its purpose and profile will vary accordingly. CSR is often looked at as a governance initiative and a reputation management tool in positioning an organisation as a credible and ethical business. Some organisations also recognise the benefits of a strong CSR programme as … Continue reading Is CSR an effective engagement tool in economic turbulence?

How do you keep employees engaged at times of change?

Organisational changes can be a major contributing factor to a decrease in employee engagement if businesses fail to recognise the impact of the unsettling nature of a changing business. Change management is very much a part of modern day business culture, where many organisations have to adapt to evolving market conditions. Strategy is a far … Continue reading How do you keep employees engaged at times of change?

How do organisations get the most out of Internal Comms?

 The debate around the best place for Internal Communications to sit within an organisation has raged since the profession came into existence. The reason there is no real ‘right’ answer is because there are persuasive arguments for both. Having worked out of a Marketing and HR department, I have a view around the structure that … Continue reading How do organisations get the most out of Internal Comms?