There are a number of factors that will determine success or failure in business; and each one of those factors will probably be determined by your organisational culture. Each organisation is different; and as a general observation many organisations may reflect the personality of the person leading the business. It is at the leadership level … Continue reading Three common cultural challenges in business
With the explosion of social media there is now far more capability in business to interact and engage with employees than ever before. Social media opens up real opportunity; but it needs to be part of an integrated channel strategy that gives businesses the capability to reach beyond digital. In a multi site organisation where … Continue reading The Channel Mix
Employee engagement is a very subjective concept; what drives engagement can be unique to the culture of any particular organisation. That makes defining engagement a challenge; and also understanding the drivers that will influence engagement. Broadly speaking; my definition of engagement can be classified as the ‘relationship between a business and its people’. Within that … Continue reading The six drivers of employee engagement
It is often recognised as an intangible business function and the added value of internal iommunications is incredibly difficult to quantify. In recent years methodology has improved in putting more data behind the impact of internal communications; most notably the link to employee engagement. But the internal communications function can add significant value to business … Continue reading Where does Internal Communications add value?
One of the biggest obstacles to organisational harmony is when teams, departments, business areas, and individual directors are influenced by single minded thinking. Rather than looking at the bigger picture: they will look at the impact on a single agenda. This can have a negative impact as quite often it is a barrier to good … Continue reading Beating the Silo mentality
Setting up an Internal Communications function from scratch can be daunting task, but it is also a real opportunity. I have been fortunate enough to work in two organisations where I have been able to create an Internal Communications function: both were exciting change and transformation projects, and there was plenty of scope for creativity in developing … Continue reading What makes a good Internal Comms Strategy?
If you talk to employees at companies like Apple and Virgin they will be fantastic ambassadors for the companies they work for. There will be many factors as to why organisations drive high engagement and achieve cultural ambition; but a critical part of achieving such a level of employee loyalty is through inspirational leadership. When … Continue reading Inspirational leadership: entrepreneurial culture key to high engagement
It is one of the easiest assumptions to make, that the managers in your organisation are excellent communicators. Any business that strives to drive high engagement cannot look beyond the management community as the primary channel and communicators of the message. The difficulty with the management community is that there are such differentials in the … Continue reading Do we assume line managers are good communicators?