Si Steers

September 30, 2011October 9, 2011 Si Steers Culture Change

Culture Change: getting the foundations right

At the outset of any cultural change project there is a set formula that I use to deliver an integrated cultural framework that fuses the ‘brand’, the ‘vision & values’ and the ‘behaviours’. To have a credible and integrated cultural proposition, it is essential that the organisational narrative is consistent. The natural instinct when you … Continue reading Culture Change: getting the foundations right

September 28, 2011October 9, 2011 Si Steers Channels

Is SharePoint a good Intranet platform?

In the digital age an Intranet is becoming a more essential tool for businesses of all sizes to keep employees informed and engaged on direction and strategy. A good Intranet site is a powerful tool in providing a portal for employees to interact and engage with what is happening across an organisation. The trap that … Continue reading Is SharePoint a good Intranet platform?

September 14, 2011December 19, 2011 Si Steers Misc

That is what I call customer service!

December 2011 Having recently returned from a round the world trip where we visited Singapore – Perth – Ayers Rock – Cairns – Sydney and Los Angeles I wanted to blog my experience of a niche travel company in Brighton that made it all possible. We first visited Travel Nation in February 2011 to plan … Continue reading That is what I call customer service!