A playbook for modern day Internal Communications and a great employee experience
Purchase the bookAt the outset of any cultural change project there is a set formula that I use to deliver an integrated cultural framework that fuses the ‘brand’, the ‘vision & values’ and the ‘behaviours’. To have a credible and integrated cultural proposition, it is essential that the organisational narrative is consistent. The natural instinct when you … Continue reading Culture Change: getting the foundations right
In the digital age an Intranet is becoming a more essential tool for businesses of all sizes to keep employees informed and engaged on direction and strategy. A good Intranet site is a powerful tool in providing a portal for employees to interact and engage with what is happening across an organisation. The trap that … Continue reading Is SharePoint a good Intranet platform?
December 2011 Having recently returned from a round the world trip where we visited Singapore – Perth – Ayers Rock – Cairns – Sydney and Los Angeles I wanted to blog my experience of a niche travel company in Brighton that made it all possible. We first visited Travel Nation in February 2011 to plan … Continue reading That is what I call customer service!
Agile IC 