Si Steers Change Management, Channels, Crisis Communications, Employee Engagement, Internal Comms, Leadership Communications

Communicating bad news internally: 5 top tips

One of the key roles of Internal Communications is to provide advice and expertise on how to position messages to employees. When a business has negative news to communicate this may impact on engagement and moral: and that is when Internal Communications steps in to demonstrate its value. One of the key misconceptions that employees … Continue reading Communicating bad news internally: 5 top tips

Si Steers Crisis Communications, Internal Comms, Stakeholder Management

Internal Communications in a crisis: XL Leisure Group

Crisis management is one of the most unpredictable elements to Public Relations; there is no set process for reacting quickly to events and managing corporate reputation. Crisis management is usually the responsibility of an external communicator; but to forget your employees during a crisis can create risks to engagement and your response to customers and … Continue reading Internal Communications in a crisis: XL Leisure Group