Si Steers Employee Engagement, Internal Comms, Social Media

Internal Communications & Innovation

“The journey to organic growth in any organisation will be driven by innovation” Innovation is a word that is used frequently within business. It is the ‘gold dust’ that separates success v’s failure or progression v’s stagnation or digression. Whilst innovation is something that every business pursues, it isn’t something that every business finds. In … Continue reading Internal Communications & Innovation

Si Steers Culture Change, Employee Engagement, Internal Comms

Building a culture from scratch

The identity of your business will be defined by your organisational culture. Culture and identity is essentially the same thing: both define what your business stands for and the way it interacts with its stakeholders. How you position your business to stakeholders will be influenced by your culture; it is the driver behind reputation, brand, … Continue reading Building a culture from scratch

Si Steers Change Management, Culture Change, Employee Engagement, Internal Comms, Social Media

Managing change: 5 top tips

Change management is one of the fundamental pillars of an organisational journey. It can make or break your strategy. How effectively organisations manage change will be the single biggest influencer in trust between the Leadership and its stakeholders and employees. In the current economic climate; change is embedded into organisational psyche. The path to a … Continue reading Managing change: 5 top tips

Si Steers Channels, Employee Engagement, Internal Comms, Line Managers

The six drivers of employee engagement

Employee engagement is a very subjective concept; what drives engagement can be unique to the culture of any particular organisation. That makes defining engagement a challenge; and also understanding the drivers that will influence engagement. Broadly speaking; my definition of engagement can be classified as the ‘relationship between a business and its people’. Within that … Continue reading The six drivers of employee engagement

Si Steers Employee Engagement, Internal Comms, Line Managers, Stakeholder Management

Where does Internal Communications add value?

It is often recognised as an intangible business function and the added value of internal iommunications is incredibly difficult to quantify. In recent years methodology has improved in putting more data behind the impact of internal communications; most notably the link to employee engagement. But the internal communications function can add significant value to business … Continue reading Where does Internal Communications add value?

Si Steers Change Management, Internal Comms, Line Managers, Social Media, Stakeholder Management

Beating the Silo mentality

One of the biggest obstacles to organisational harmony is when teams, departments, business areas, and individual directors are influenced by single minded thinking. Rather than looking at the bigger picture: they will look at the impact on a single agenda. This can have a negative impact as quite often it is a barrier to good … Continue reading Beating the Silo mentality

Si Steers Change Management, Employee Engagement, Internal Comms, Social Media

Telling your organisational story

Internal Communications can be defined in a number of ways; but the primary objective of the function should be to share your organisational narrative with employees, and facilitate and encourage conversation about direction and future. A culture of high engagement is best achieved when you create a sense of unity within a business. If you … Continue reading Telling your organisational story

Si Steers Change Management, Channels, CSR, Culture Change, Employee Engagement, Internal Comms, Line Managers, Social Media

What makes a good Internal Comms Strategy?

Setting up an Internal Communications function from scratch can be daunting task, but it is also a real opportunity. I have been fortunate enough to work in two organisations where I have been able to create an Internal Communications function: both were exciting change and transformation projects, and there was plenty of scope for creativity in developing … Continue reading What makes a good Internal Comms Strategy?

Si Steers Crisis Communications, Internal Comms, Stakeholder Management

Internal Communications in a crisis: XL Leisure Group

Crisis management is one of the most unpredictable elements to Public Relations; there is no set process for reacting quickly to events and managing corporate reputation. Crisis management is usually the responsibility of an external communicator; but to forget your employees during a crisis can create risks to engagement and your response to customers and … Continue reading Internal Communications in a crisis: XL Leisure Group

Si Steers Change Management, CSR, Employee Engagement, Internal Comms

Increasing engagement in a volatile economy

When the economy is creaking and business is suffering, maintaining and increasing employee engagement levels is a challenging task. The business narrative will naturally be based upon a negative message where cost pressure and declining profitability equate to pay freezes, redundancies, and efficiency measures. An employee relationship with its employer is based upon a number … Continue reading Increasing engagement in a volatile economy