A playbook for modern day Internal Communications and a great employee experience
Purchase the bookThe following article is by Ruth Gawthorpe. Ruth is an experienced HR & Transformation Director who has worked across a wide range of industry sectors. Getting the best value from your people requires a concerted and strategic effort from today’s HR professionals combined with the ability to have a strategic influence over other business leaders. … Continue reading Guest Blog: 5 ways HR can directly improve revenue growth and margins
What does good Internal Communications look like? How can you measure whether or not your Communications are effective? Internal Communications is often an intangible business function. Whilst most leaders understand its value add; it is often difficult to provide data on where and how the function directly influences a business. Internal Communications touches every point … Continue reading Internal Communications: metrics for success
Fairly often in an organisation the strength of your communications will be defined by your leaders. Ultimate accountability for communications is the responsibility of the CEO. There are some leaders that are natural communicators; and are at ease working with a communications function to drive good organisational communications. But, there are also leaders that are … Continue reading Leadership Communications
With the explosion of social media there is now far more capability in business to interact and engage with employees than ever before. Social media opens up real opportunity; but it needs to be part of an integrated channel strategy that gives businesses the capability to reach beyond digital. In a multi site organisation where … Continue reading The Channel Mix
“The journey to organic growth in any organisation will be driven by innovation” Innovation is a word that is used frequently within business. It is the ‘gold dust’ that separates success v’s failure or progression v’s stagnation or digression. Whilst innovation is something that every business pursues, it isn’t something that every business finds. In … Continue reading Internal Communications & Innovation
The identity of your business will be defined by your organisational culture. Culture and identity is essentially the same thing: both define what your business stands for and the way it interacts with its stakeholders. How you position your business to stakeholders will be influenced by your culture; it is the driver behind reputation, brand, … Continue reading Building a culture from scratch
Change management is one of the fundamental pillars of an organisational journey. It can make or break your strategy. How effectively organisations manage change will be the single biggest influencer in trust between the Leadership and its stakeholders and employees. In the current economic climate; change is embedded into organisational psyche. The path to a … Continue reading Managing change: 5 top tips
Employee engagement is a very subjective concept; what drives engagement can be unique to the culture of any particular organisation. That makes defining engagement a challenge; and also understanding the drivers that will influence engagement. Broadly speaking; my definition of engagement can be classified as the ‘relationship between a business and its people’. Within that … Continue reading The six drivers of employee engagement
It is often recognised as an intangible business function and the added value of internal iommunications is incredibly difficult to quantify. In recent years methodology has improved in putting more data behind the impact of internal communications; most notably the link to employee engagement. But the internal communications function can add significant value to business … Continue reading Where does Internal Communications add value?
One of the biggest obstacles to organisational harmony is when teams, departments, business areas, and individual directors are influenced by single minded thinking. Rather than looking at the bigger picture: they will look at the impact on a single agenda. This can have a negative impact as quite often it is a barrier to good … Continue reading Beating the Silo mentality
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